Success Story

How to standardize the email signatures of your franchise network

Success Story

How to standardize the email signatures of your franchise network

The example of Day by Day

Mar 3, 23

Key figures

53

sales points in France

100%

uniform email signatures

8 years

of daily use of the service

400%

increase in points of sale

Key figures

53

sales points in France

100%

uniform email signatures

8 years

of daily use of the service

400%

increase in points of sale

About

Day by Day is the leading French network of bulk grocery stores.
Their concept is based on the idea of providing an alternative to traditional consumption by encouraging a more responsible and sustainable lifestyle. The store offers a wide range of products, such as dry foods (pasta, rice, cereals), grocery items (oil, vinegar, sauces), cleaning products, and cosmetics, all sold without packaging or in reusable containers. Customers can purchase the exact quantity they want, which helps reduce food waste and plastic usage.


The "Day by Day" concept emphasizes educating consumers on more environmentally friendly habits. The stores are often organized so that products are easily accessible in bulk dispensers, and customers bring their own containers or use reusable containers available in the store. This is an approach that is part of a broader trend towards responsible consumption and waste reduction in society.

About

Day by Day is the leading French network of bulk grocery stores.
Their concept is based on the idea of providing an alternative to traditional consumption by encouraging a more responsible and sustainable lifestyle. The store offers a wide range of products, such as dry foods (pasta, rice, cereals), grocery items (oil, vinegar, sauces), cleaning products, and cosmetics, all sold without packaging or in reusable containers. Customers can purchase the exact quantity they want, which helps reduce food waste and plastic usage.


The "Day by Day" concept emphasizes educating consumers on more environmentally friendly habits. The stores are often organized so that products are easily accessible in bulk dispensers, and customers bring their own containers or use reusable containers available in the store. This is an approach that is part of a broader trend towards responsible consumption and waste reduction in society.

Challenges

  • Very dynamic, the openings of sales points are regular, across the entire French territory. Their number doubled last year.

  • Deploying a consistent brand image remotely is a real challenge. Day by Day was therefore looking for a solution that would allow its franchisees to easily adopt a common signature.


Challenges

  • Very dynamic, the openings of sales points are regular, across the entire French territory. Their number doubled last year.

  • Deploying a consistent brand image remotely is a real challenge. Day by Day was therefore looking for a solution that would allow its franchisees to easily adopt a common signature.


David Sutrat

" Sigilium allows each franchisee to enhance the brand in all their professional exchanges. A real plus for the management at headquarters, especially in a very dynamic network context.

This is part of the first onboarding elements for franchisees who are starting. "

David Sutrat, founder

David Sutrat

" Sigilium allows each franchisee to enhance the brand in all their professional exchanges. A real plus for the management at headquarters, especially in a very dynamic network context.

This is part of the first onboarding elements for franchisees who are starting. "

David Sutrat, founder

Solution

Since 2016, Sigilium has allowed franchisees to have the same email signature model. And each one can make it their own in just a few clicks, regardless of their computer skills.

  • their new signature is presented to the franchisee

  • they validate it or edit it if necessary

  • it is installed once or deployed automatically

Then, in a centralized manner, the communication team can prepare and deploy relevant communications for each franchisee.



Result: easier handling

Filling out a few fields of a form to customize their email signature is within everyone's reach.

  • the brand image is standardized

  • the technical constraint is lifted

  • the communication team can manage the campaigns

Changes are automatically deployed in the email signatures.


Solution

Since 2016, Sigilium has allowed franchisees to have the same email signature model. And each one can make it their own in just a few clicks, regardless of their computer skills.

  • their new signature is presented to the franchisee

  • they validate it or edit it if necessary

  • it is installed once or deployed automatically

Then, in a centralized manner, the communication team can prepare and deploy relevant communications for each franchisee.



Result: easier handling

Filling out a few fields of a form to customize their email signature is within everyone's reach.

  • the brand image is standardized

  • the technical constraint is lifted

  • the communication team can manage the campaigns

Changes are automatically deployed in the email signatures.


David Sutrat

" Signatures are an excellent way to communicate the values that drive us and our beliefs. "

David Sutrat, founder

David Sutrat

" Signatures are an excellent way to communicate the values that drive us and our beliefs. "

David Sutrat, founder

Today

The Communication Team can focus on creating campaigns and segmenting them by location if needed.

Franchisees no longer have to update their signatures with every change and can focus on customer relations and store management.

Today

The Communication Team can focus on creating campaigns and segmenting them by location if needed.

Franchisees no longer have to update their signatures with every change and can focus on customer relations and store management.

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