Key figures
+300
daily users
95
managed residences
+15
deployed campaigns
100%
unified signatures
About
Arpej is a company specialized in the management of student and young professional residences. With a team of 150 employees, Arpej focuses on providing quality housing and services tailored to the needs of young people. The company strives to create an environment conducive to the development and success of its residents, while ensuring a high level of professionalism in all its communications.
"Sigilium nous a permis de reprendre la main sur l'ensemble des signatures email des équipes. Maintenant nous gérons très facilement les messages qu'on veux relayer à nos interlocuteurs, hyper pratique ! "
Sandra Franzoni, Responsable Communication et Marketing
3 challenges
The discrepancy of email signatures: before the adoption of Sigilium, email signatures were not standardized. Each employee used a different signature, which harmed the professional image of the company. This diversity of signatures could also lead to errors and inconsistencies in contact information.
Onboarding new employees: new employees struggled to install and update their email signatures. This manual process often caused confusion and frustration, especially for those who were not comfortable with technical procedures.
Reducing technical support: many calls were received regarding issues related to email signatures. These calls took time and valuable resources, diverting the communications team from their main tasks.
Solution
Looking for and selecting Sigilium: Arpej chose Sigilium after comparing several providers through online articles. The articles highlighted the pros and cons of different solutions, which helped Arpej make an informed choice. Sigilium stood out for its automation features and easy integration with Microsoft 365.
Email Signature Automation: Sigilium allows Arpej to manage and automatically deploy email signatures for all employees. This automation ensures that all signatures are uniform and up to date, without requiring manual intervention from employees.
Integration with Microsoft 365: signatures are synchronized with the internal directory, ensuring total uniformity. This integration also allows automatic contact information updates, thereby reducing errors and inconsistencies.
Responsive and Educational Support: The Sigilium team provided a clear methodology and responsive support to simplify the adoption of the tool. They took the time to explain the features in a simple and non-technical manner, which helped Arpej quickly accustom to the solution.
5 practical benefits
Standardization
Less support
A time saver
An efficient communication
automatic onboarding
Standardization of the signatures: all employees now have standardized email signatures. This uniformity has strengthened the professional image of the company and ensured that all communications are consistent.
A reduction in technical support: the communication team of Arpej now receives almost no calls regarding email signature issues, which significantly relieves their workload. Employees no longer need to worry about updating their signatures, allowing them to save time and reduce frustrations.
A time saver: employees no longer need to worry about updating their signatures, which saves time. This time saved can be reinvested in more productive and strategic tasks.
A homogeneous communication: email signatures are updated based on key moments of the year, ensuring coherent communication. For example, special banners may be added for the end-of-year holidays or for specific events.
Simplification of onboarding: new employees now find their email signature already set up upon their arrival. This allows them to focus on their integration and new responsibilities, without having to worry about the technical aspects of setting up their signature.
